About Workplace Enhancement
1) How can g2g help in resolving dispute in my workplace?
g2g as your trainer: We will teach your staff members the skills to resolve various types of workplace dispute among themselves and for other people. We also provides train-the-trainer course to companies, if required.
g2g as your mediator: If a workplace dispute cannot be resolved internally, g2g can act as a neutral third party and provide mediation service.
g2g as your consultant: Apart from training, g2g can also provide consultancy service on setting up an internal dispute resolution system and coaching your staff in resolving conflict.
2) How can I/my team/an organisation benefit from Workplace Enhancement?
By learning how to resolve workplace conflict, you will have less stress, you will be healthier and you can work more efficiently. When you are brave to face conflicts, you enjoy better relationship with your family and friends.
In many situations, conflict is caused by misunderstanding, different perspective and lack of communications. Team members who are equipped with conflict management skills tend to be more open in expressing their viewpoints and discuss the issues more constructively. The team will therefore enjoy better relationships, better team work and more outstanding performance.
Obviously, an organization which has less conflict is much healthier. The resources can be focused in improving the business, and training and rewarding the staff.
3) How can team conflicts be dealt with?
Team conflict usually involves more than two staff members. Each team, like individuals have their own psychological and behavioral dynamics. There are many reasons leading to team dysfunction. It is important to understand the team mix, the team relationship and the reason for a change in the relationship.
Team mediation is a structured process facilitated by an impartial mediator who help team members to identify the issues that are affecting their work efficiency and harmony and encourage them to come up with an agreement that is beneficial to all partied involved.
4) Who is responsible for resolving workplace conflict?
Ideally, each staff member in an organization shall learn the skills to resolve conflict. The first level of conflict resolution should be done by the staff themselves before the problem escalates. The next level will be handled by the line manager, then a trained facilitator in the Human Resources. If a solution cannot be found internally, an external mediator should be considered.
5) How do I get started?
Simply contact us and tell us your situation and needs.